Students are expected to arrive on January 10th, 2020 into the Rome Fiumicino (FCO) Airport before 2:00 PM. Airport pickup is included in the CIS Abroad program fee, but we cannot guarantee airport pickup for anyone that arrives outside of the designated arrival times. To help us make sure we meet you at the airport, please fill out the Flight Information form in your Salesforce portal if you have not done so already.

We will meet you at the airport, but not in baggage claim or before you have gone through customs and/or immigration. Staff members will be waiting outside of customs with dark green shirts on, holding signs saying “The Umbra Institute.”

If you do not see the staff immediately don’t worry, just wait in Terminal 3 at the International Arrivals exit. If you do not see anyone for 20 minutes, call the Umbra Institute at +39-075-573-4595 or the emergency phone at +39-334-102-3732.

You will then take a bus from the airport in Rome to Perugia. The bus ride is about 3 hours long and in Perugia, you will stay in a hotel for one night before moving into your apartment the next day.  Please note, upon your departure from the program on May 1, there will be transportation back to Rome FCO via bus, leaving at 1:00 AM.

If your bags decide to take a later flight, don’t panic. If the airline loses your luggage you must file a report with the airline while you are still in the baggage area. It is much more difficult to file this report once you’ve left the baggage claim area.

If your flight is delayed, please make sure to call the CIS Abroad Emergency phone (+1 413-210-7091) so that we can inform our onsite team of your delay. We will do everything we can to pick you up from the airport, even if your flight is delayed, but if we cannot meet you there, we will provide you with detailed information on how to take transportation to your housing.

A Pre-Arrival sheet will be e-mailed to you, 1-2 weeks before you arrive onsite. This will contain more detailed information on your arrival as well as specific phone numbers and contact information if there are any issues with your flight or airport pickup.

For extra information on airports around the world, including maps and estimated arrival times, check out the website, Flightstats.com.