Please make sure to arrive on the designated arrival day in your acceptance email. You can arrive at any time on the designated arrival day although most flights into Cusco arrive early in the morning. They also pass through Lima, which is where you will go through Customs and Immigration.

Airport pickup is included in the CISabroad program fee, but we cannot guarantee airport pickup for anyone that arrives outside of the designated arrival times. To help us make sure we meet you at the airport, please fill out the Travel Information Form in your online portal, if you have not done so already.

The Site Director, Mila Montufar Paz, will meet you at the airport. She will meet you outside of the area after you exit customs/immigration. Look for a sign that says your name or CISabroad. We will then transfer you to your housing.

If you don’t see Mila or one of her assistants right away, don’t panic. The airport is small so look around for them. If you don’t see them after 15-20 minutes give her a call on the number in the Pre-Arrival information sheet.

Your bags may decide to take a later flight (don’t panic). If the airline loses your luggage you must file a report with the airline while you are still in the baggage area. It is much more difficult to file this report once you’ve left the baggage claim area.

If your flight is delayed, please make sure to call the CISabroad Emergency phone so that we can inform our onsite team of your delay. We will do everything we can to pick you up from the airport, even if your flight is delayed, but if we cannot meet you there, we will provide you with detailed information on how to take transportation to your housing.

A Pre-Arrival sheet will be e-mailed to you, 1-2 weeks before you arrive onsite. This will contain more detailed information on your arrival as well as specific phone numbers and contact information if there are any issues with your flight or airport pickup.

For extra information on airports around the world, including maps and estimated arrival times, check out the website, Flightstats.com.