Summer in Thailand – Arrival

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Airport pickup is included in the CISabroad program fee, but we cannot guarantee airport pickup for anyone that arrives outside of the designated arrival times.To help us make sure we meet you at the airport, please be sure to fill out the airport pickup form from your Program Enrollment Coordinator to request your airport pickup from MUIC if you are arriving between the designated arrival times. Please also be sure to complete the Travel Information form in your Portal as well if you have not already done so.


If you are arriving between 8am and 8pm and you have booked your airport shuttle, we will meet you at the airport, but not in baggage claim or before you have gone through customs and/or immigration. We will meet you outside of these areas after you exit customs/immigration. We will then transfer you to your housing.

After arriving at the Suvarnabhumi (Bangkok) airport and going through customs, you will leave the exit gate. When you exit the Arrivals Terminal, on the 2nd floor, turn right and walk toward the exit gate #4. There will be an elevator and escalator opposite to the exit gate. Go down to the 1st floor. The meeting point is at Exit Gate #3 on the First Floor. There is a set up booth from The Ministry of Tourism and Sports next to the meeting point. The MUIC Bus Driver, dressed in a Safari suit (all the same colored clothing, usually a polo and slacks), will be waiting for you with a notice board showing your name.  The MUIC Driver will bring you to your housing at the Bundit apartments.

If you can’t find the driver, please call David Jackson’s cell phone at +(66) 870 880 445 or call the International Relations staff at Mahidol at +(66) 024 415 090 ext. 1702 and 1708 or on the mobile phone at +(66) 084-560-6815.

Airport reception is only available to students who arrive on the designated arrival dates and times AND who have completed the MUIC Airport Pickup form by the deadline. Students outside those dates/times and who did not submit their flight details must arrange their own transportation to their accommodation.

Your bags may decide to take a later flight (don’t panic). If the airline loses your luggage you must file a report with the airline while you are still in the baggage area. It is much more difficult to file this report once you’ve left the baggage claim area.

If your flight is delayed, please make sure to call the CISabroad Emergency phone so that we can inform our onsite team of your delay. We will do everything we can to pick you up from the airport, even if your flight is delayed, but if we cannot meet you there, we will provide you with detailed information on how to take transportation to your housing.

A Pre-Arrival sheet will be e-mailed to you, 1-2 weeks before you arrive onsite. This will contain more detailed information on your arrival as well as specific phone numbers and contact information if there are any issues with your flight or airport pickup.

For extra information on airports around the world, including maps and estimated arrival times, check out the website,