Summer in Florence Arrival

Airport Reception: If you have sent in your flight details to CISabroad and are arriving before 2 pm, you will be met at the Florence (FLR) airport on arrival and you’ll take a direct transfer to FUA Tintori 21 for check-in.  Please note your transportation from the airport is included in your program fees.  If you choose to take a cab from FUA to your housing, you will be responsible for the cost.  This is usually less than 10 Euro, so be sure to have some cash on hand!

Most of you will be arriving to Florence from a different European country, so you will have already gone through European Union customs.  Once you get off the plane and get your luggage, you will look for Alessandro Bruno who will be holding a sign for CISabroad pick-up. If you do not see anyone, please contact Alessandro ASAP at the phone number/email above. You will see FUA staff members with FUA signs for pickup but you will be picked up by CISabroad. If you accidentally walk over to the FUA staff, they will direct you to Alessandro. Please note that the FUA is charging 60 euros for their airport pickup so you want to be sure to go with CISabroad.

CISabroad Emergency Contact On-site:  Please contact your Florence On-Site Coordinator, Alessandro Bruno, if you have any delays or cancellations with your flight. Please call or email him as soon as a change has been made to your flight (if applicable) as he will be picking you up at the airport.
(Update Site Director Contact Information)

Airport pickup is included in the CISabroad program fee, but we cannot guarantee airport pickup for anyone that arrives outside of the designated arrival times. To help us make sure we meet you at the airport, make sure you fill out the travel information link in your portal if you have not done so already.

We will meet you at the airport, but not in baggage claim. We will meet you at the only arrivals terminal since Florence airport is a very small airport. We will then transfer you to your housing.

Your bags may decide to take a later flight (don’t panic). If the airline loses your luggage you must file a report with the airline while you are still in the baggage area. It is much more difficult to file this report once you’ve left the baggage claim area.  The information you will need to provide on that form is this:

Your Name

c/o FUA Via Magliabechi, 1

50122 Firenze, Italia

If your flight is delayed, please make sure to call the CISabroad Emergency phone so that we can inform our onsite team of your delay. We will do everything we can to pick you up from the airport, even if your flight is delayed, but if we cannot meet you there, we will provide you with detailed information on how to take transportation to FUA so you can receive your keys (prior to 6pm).  If you arrive after FUA is closed, you will need to arrange your own accommodations for the evening.

A Pre-Arrival sheet will be provided to you, 1-2 weeks before you arrive onsite. This will contain more detailed information on your arrival as well as specific phone numbers and contact information if there are any issues with your flight or airport pickup.

For extra information on airports around the world, including maps and estimated arrival times, check out the website,