Arrival in London is set for BEFORE NOON at London Heathrow airport (LHR) on the designated arrival day provided in your acceptance email.
Our onsite team arrives around 9:30 am to start greeting students. They will set up a CISabroad banner in Terminal Three in the seating area by the Giraffe Stop cafe (#2 on the map), right across from the big pink SIM Local store (#16 on the map).
Airport pickup is included in the CISabroad program fee, but we cannot guarantee airport pickup for anyone that arrives outside of the designated arrival times. To help us make sure we meet you at the airport, please fill out the travel information form found in your CISabroad application portal if you have not done so already.
We will meet you at the airport, but not in baggage claim or before you have gone through customs and/or immigration. We will meet you outside of these areas after you exit customs/immigration. You’ll be emailed specific airport reception instructions and direction on how to find us at the Meeting Point in Terminal 3. London Heathrow is a large airport so please make sure you follow the airport reception instructions. We will then transfer you to your housing.
Your bags may decide to take a later flight (don’t panic). If the airline loses your luggage you must file a report with the airline while you are still in the baggage area. It is much more difficult to file this report once you’ve left the baggage claim area.
If your flight is delayed, please make sure to call the CISabroad Emergency phone so that we can inform our onsite team of your delay. We will do everything we can to pick you up from the airport, even if your flight is delayed, but if we cannot meet you there, we will provide you with detailed information on how to take transportation to your housing.
A Pre-Arrival sheet will be e-mailed to you, 1-2 weeks before you arrive onsite. This will contain more detailed information on your arrival as well as specific phone numbers and contact information if there are any issues with your flight or airport pickup.
For extra information on airports around the world, including maps and estimated arrival times, check out the website, Flightstats.com.
Please note: airport pickup is included in your CISabroad program fees, but airport drop-off at the end of the program is NOT. Do plan to make your own way to the airport at the conclusion of the program.