Students are expected to arrive into the Rome Fiumicino (FCO) Airport on the program start date between 9:00 AM and 2:00 PM.
Airport pickup is included in the CISabroad program fee, but we cannot guarantee airport pickup for anyone that arrives outside of the designated arrival times. To help us make sure we meet you at the airport, please fill out the Travel Information form in your portal if you have not done so already.
Upon arrival, you should exit customs and proceed to the “Left Luggage/Deposit Bagaglio” counter in the Arrivals Hall of Terminal 3. To get there you will need to go right when you exit the custom area. “Left Luggage” refers to an area and not to the left. There you will be met by a staff member with a sign marked, “The American University of Rome.”
We will not be able to pick anyone up from the airport if you arrive after 3pm, so students should make arrangements to get to AUR from the airport if they arrive after 3pm. If you are arriving late because of a flight delay, please let us know that your flight has been delayed by calling the CISabroad emergency line (413-210-7091) and we will help you with instructions on how to get to AUR.
Your bags may decide to take a later flight (don’t panic). If the airline loses your luggage you must file a report with the airline while you are still in the baggage area. It is much more difficult to file this report once you’ve left the baggage claim area.
Leave the university address and phone number with the luggage service:
The American University of Rome, Via Pietro Roselli 4, 00153. Tel. 06 5833 0919.
Your luggage will most likely be delivered from the airport in the next few days.
If your flight is delayed, please make sure to call the CISabroad Emergency phone so that we can inform our onsite team of your delay (+1 413 210 7091). We will do everything we can to pick you up from the airport, even if your flight is delayed, but if we cannot meet you there, we will provide you with detailed information on how to take transportation to your housing.
A Pre-Arrival sheet will be e-mailed to you, 1-2 weeks before you arrive onsite. This will contain more detailed information on your arrival as well as specific phone numbers and contact information if there are any issues with your flight or airport pickup.
For extra information on airports around the world, including maps and estimated arrival times, check out the website, Flightstats.com.