Alright, you’re boarding the airplane and you’ll soon be arriving at Rome Fiumicino airport. Wait, what what do I do when I get there?
Where do I go when I get to the airport?
- We will meet you outside of these areas after you exit customs/immigration.
- The meeting point will be the LEONARDO DA VINCI SCULPTURE (It is located in the departure area of Terminal 3 one floor above the arrival area) It is the only sculpture of its kind at the airport and any of the information desks will know where it is located.
Arriving outside the designated pickup time?
- CISabroad cannot guarantee airport pickup for anyone that arrives outside of the designated arrival times. To help us make sure we know when you arrive, please fill out the flight information form found on your participant portal!
- Please contact your CISabroad Program Coordinator to discuss arrival procedures!
- We will provide you with detailed information on how to take transportation to your housing.
Your bags may decide to take a later flight – here’s the plan!
- If the airline loses your luggage you must file a report with the airline while you are still in the baggage area. It is much more difficult to file this report once you’ve left the baggage claim area.
- Leave the Rome CISabroad Office address and phone number with the luggage service. Your luggage will most likely be delivered from the airport in the next few days.
- CISabroad Italy Office: Largo Alfredo Oriani 12 (INT. 7) – 00152 ROMA – ITALY
- CISabroad Italy Phone: +39 340 455 4380
Flight delayed? Don’t panic!
- Please make sure to call the CISabroad Emergency phone so that we can inform our onsite team of your delay (+1 413 210 7091). We will then inform our onsite team of your delay.
- We will do everything we can to pick you up from the airport, even if your flight is delayed, but if we cannot meet you there, we will provide you with detailed information on how to take transportation to your housing.
A Pre-Arrival sheet will be e-mailed to you, 1-2 weeks before you arrive onsite.
This will contain more detailed information for your arrival as well as specific phone numbers and contact information if there are any issues with your flight or airport pickup.
For extra information on airports around the world, including maps and estimated arrival times, check out the website, Flightstats.com.
CIS Abroad Italy Office: Largo Alfredo Oriani 12 (INT. 7) – 00152 ROMA – ITALY
CIS Abroad US Office: 17 New South St. Northampton – Massachusetts 01060 USA
Italy Office Hours: Mo-Fri 9:30am – 6:00pm Central European Time Zone (UTC+01:00)
For after hour EMERGENCIES call:
CISabroad in Italy +39 340 455 4380 or CISabroad in USA +1 (413) 210 7091