You should schedule your flight so you arrive on August 30th. Airport pickup is included in the CISabroad program fee, but we cannot guarantee airport pickup for anyone that arrives outside of the designated arrival times. To help us make sure we meet you at the airport, please fill out this form with flight information if you have not done so already.

Look for the onsite staff located outside of the immigration and secured areas with CISabroad signs.

Your bags may decide to take a later flight–don’t panic! If the airline loses your luggage, you must file a report with the airline while you are still in the baggage area. If you are not sure what phone number to put down, you can put down the Site Director’s number, which will be sent to you prior to your departure in the Pre-Arrival sheet. It is much more difficult to file the lost luggage report once you’ve left the baggage claim area.

If your flight is delayed, please make sure to call the CISabroad Emergency phone (413-210-7091) so that we can inform our onsite team of your delay. We will do everything we can to pick you up from the airport, even if your flight is delayed, but if we cannot meet you there, we will provide you with detailed information on how to take transportation to your housing.

A Pre-Arrival sheet will be e-mailed to you, 1-2 weeks before you arrive onsite. This will contain more detailed information on your arrival as well as specific phone numbers and contact information if there are any issues with your flight or airport pickup.

For extra information on airports around the world, including maps and estimated arrival times, check out the website, Flightstats.com.